Cannaregio, Fond.ta Guglie 1091/A
Opening days: 7:00 - 20:00 every working day
Tel.: +39 041 52 39 977 24h
Tel./Fax: +39 041 52 45 357
via Orlanda 271/B 30173 Favaro Veneto Tessera – Venezia
Tel.: +39 041 54 16 319
Tel./Fax: +39 041 24 34 570
Sanitrans Sanitrans implements a Quality Management System compliant with ISO 9001:2008 and VertiAble. UNI EN ISO 9001 is a voluntary international set of standards that helps companies improve their business practices. The basic principles in Quality Managemente are Customer care and continuous improvement that is gained through these steps: measuring of effectiveness of service's fulfillment through objective progress indicators; analisys of customers satisfaction and noncompliance; Management's assessment of feedback informations coming from System's implementation (System Review); enforcement of improvement actions based on the Review's results. Our Company has also implemented a new project called "Management System for Accessibility and Usability - VeritAble Model". This model, that complements the already existing Quality Management System, aims at make access to servces and structures more accessible to persons with disabilities. One of the main goals of this Model is customers involvement in identifying possible problems connected to Accessibility of service and structures, so that improvement actions can be set up. We take the opportunity to kindly invite you to send us any suggestion about Accessibility and Usability through our dedicated page.
Our mission has always been to make such a peculiar city as Venice fully accessible to every citizen or tourist with disabilities. Our company for over twenty years has planned and arranged a water and road trasport service for persons with disabilities. This service id available both to the public and to the private customers. In the public sector Sanitrans contributes, in agreement with te Veneto Region, to the "Accessibility in Venice" project, offering a 24h direct transportation service for disabled and temporarily disabled persons, that applies also to persons from outside the Municipality of Venice. In the private sector the service is customized according to the customer specific needs and requirements. In such respect, the business' mission is so deeply rooted that in 2012 the company has integrated in the already existing Quality Management System (ISO 9001)
Efficiency and dynamism
Trained, qualified and always updated staff; fully equipped means of transportation; constantly supervised response times. These are some of the results that come from the company's know how. Employees are BLS-D certified (Basic Life Support-Defibrillation); the vehicles are equipped with hydraulic lifting platforms to allow embarking and disembarking them. While transporting persons with disabilities or limited walking ability, every activity is supervised by the operations center through constant communication with customers and employees. At any time Sanitrans can make changes to the routes and answer to emergency calls.
Local health transportation
24 hour a day service
We are available round-the-lock, 365 days per year with our assisted transport services as well as with setting up health paramedic units for cultural and sport events. Sanitrans' focus is on health and social transportation in the Venetian lagoon and in the mainland; specifically our services inclyde: planning transports for persons with disabilities, individuals or groups, from and to hotels, restaurants, museums, etc; setting up health paramedic units and first aid units, supply of walking aids. We require that our customers provide us some telephone availability so that we can can communicate any variation to the routes due to unforeseen events (thick fog, high-tide, busy boarding areas, etc). The company implements procedures handling emergency situations, and employees are required to undergo specific education and training. Sanitrans plans and sets up health paramedic units for cultural, artistic, sporting, folkloristic and political events. The service provided by Sanitrans is planned in every aspect with the care and competence that you can expect from someone with a long-standing experience in the health care and trasportation